If a specific page on a site does not load for some reason or in case a link is not functioning, the site visitor will see an error page with some generic message. The page shall have nothing in common with the rest of the Internet site, that could make the visitor leave the website. A likely solution in cases like this is a function offered by some web hosting providers - the option to set your own custom error pages which will have identical design and style as your website and that could contain any text or images that you would like dependent upon the particular error. There are 4 common errors which may occur and they involve these particular so-called HTTP status codes - 400, when your browser sends a bad request to the hosting server and it cannot be processed; 401, in case you are supposed to log in to see some page, but you haven't done so yet; 403, if you don't have a permission to see a specific page; and 404, in case a link which you have clicked leads to a file that doesn't exist. In all of these scenarios, visitors shall be able to see your custom made content as opposed to a generic error page.

Custom Error Pages in Cloud Hosting

You can set up customized error pages for all of your websites effortlessly when you use any of our cloud hosting packages. This can be done using the Hosted Domains part of the Hepsia Control Panel, provided with all accounts and once you go there, you can set your personalized pages independently for any domain or subdomain. You need to upload the files to your account before you start and enter the links to them through the process. This feature can be de-activated whenever you want and the options you will be able to choose from are a generic page from our system or a default Apache server page. Custom made error pages may be set with an .htaccess file as well. The file should be put in the domain or subdomain folder and it should include some system code and links to the pages. If you're not tech-savvy, you may copy the whole content you'll need for the file from our Help section.

Custom Error Pages in Semi-dedicated Hosting

Our Linux semi-dedicated packages support tailor-made error pages, thus you'll be able to use this function for every single domain or subdomain hosted inside your account. All it will take to do this is to navigate to the Hosted Domains section of the Hepsia Control Panel, to click on the Edit button related to the specific domain/subdomain and to type in the link to the custom-made file. You are able to do this individually for each and every error type. You shall be able to switch back to a standard error page at any time if needed and the change will take effect straightaway. An alternative way to achieve the very same result is to set an .htaccess file in the domain or subdomain folder of the web site that you would like to change and to input a few lines of code inside it. If you need to try this method, you could copy and paste the required code from our Knowledge Base article on custom error pages, hence you'll not need any computer programming skills or previous experience.