Live Chat Support

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When your hosting company provides live chat support, you'll be able to speak with a representative live and learn helpful information or get an issue resolved in a very timely manner. The main advantage of using chat compared to calling to talk to a live person is that you will need only a computer with world wide web access, so that you will not pay any charges in case you are in another state or country. What's more, it will be much simpler to copy and paste info for example domain names, usernames or error messages in other words details which are sometimes difficult to provide to the other party on the phone. The live chat is also a much faster solution to contact your web hosting provider's support crew as compared to using a ticketing system. What's more, when some situation requires a bit more time to be taken care of, you're able to do something else entirely while you wait for assistance on the live chat, so you will not lose time - something that's impossible when you are on the telephone.

Live Chat Support in Cloud Hosting

We supply a live chat assistance service for all cloud hosting packages that we offer and we are able to assist you with almost everything in real time. In case you don't have an account with our company yet, we can give you more info about the packages to help you to select the most suitable plan. In case you are an existing client, we will be able to assist you with any general or billing issue in addition to with multiple common tech troubles, for instance an email address installation in a desktop e-mail client. If you cannot give us a call for whatever reason or you're in some country where we don't have a local telephone number, the live chat will be the best option to contact us. Certainly, some troubles require additional time to examine and test, so you will need to open a ticket to our technicians, but nonetheless, we will save your time and assist you with many problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support as part of our services, so that whenever you have any questions regarding our Linux semi-dedicated packages, you will be able to speak with our customer care team at any moment regardless of whether you've already acquired your account or not. In general, the chat service is intended for billing, pre-sales and general questions and issues, still we're able to help you with quite a lot of tech questions as well. We will help you choose the optimal package for your web sites if you don't have an account yet, we can respond to any kind of billing questions or concerns you may have or we can help you with installing your new e-mail address on your PC or smart phone - all of this will be done in a timely manner since our live chat service is online all day, every day. Any time you need help, you can talk to a representative and save a lot of time.